Frequently Asked Questions

Yes. All transactions on our site are secured by Secure Socket Layer (SSL) encryption. SSL encrypts the transmissions from our ecommerce servers as well as your computer.

We accept Visa, MasterCard and PayPal.

Yes your card is charged automatically when you submit your order to us.

Our turnaround time is approximately 1 week. We send everything via FedEx, which takes around 3-7 business days.

The colors in our DIY application have been represented as best as possible. However we cannot be held responsible for what your computer or monitor produces for color on your end. We have included the CMYK colour codes in the application so you can use this as a guide.

We offer a flat shipping fee of $12.00 for all orders within the US, international orders are charged a flat $18.00 rate.

While we always try our best to get all orders out in a timely manner, we cannot guarantee a delivery date.

You can track the progress of your order at any time by going to our Order Status page and entering your order number and email address. You will be able to see your order details, see when your graphics have been printed and when they have been dispatched.

Yes. You will receive an email once your order has been dispatched. This will include a FedEx tracking number.

We currently ship to the following countries: North America United States Canada Caribbean Islands Anguilla Antigua and Barbuda Aruba Bahamas Barbados Bermuda Cayman Islands Cuba Dominica Dominican Republic Grenada Guadeloupe Haiti Jamaica Martinique Montserrat Netherlands Antilles [includes Bonaire, Curaçao and the Netherlands Leeward Islands] Puerto Rico Saint Kitts and Nevis Saint Lucia Saint Pierre and Miquelon Saint Martin (French Part) Saint Vincent and the Grenadines Trinidad and Tobago Turks and Caicos Islands Virgin Islands, British Virgin Islands, U.S. Central America Belize Costa Rica El Salvador Guatemala Honduras Mexico Nicaragua Panama

NO, we do not ship to PO Box addresses sorry. Please use a street address when checking out.

Yes. All our graphics come with full step-by-step installation instructions. A Free Plastic Squeegee and 60ml bottle of Application Fluid is included with every order.

Registering an account on our website will mean you won’t have to re-enter your Billing or Shipping information, so you can check out faster. You can store multiple Billing/Shipping addresses. You will have a full history of all your previous orders with BOAT NAMES DIRECT. You can also update your account details at any time.